LMS II Strategic Review: Best Fit Rubric  
  Vendor 1   Vendor 2   Vendor 3  
Areas of Consideration Doesn't Meet Meets Exceeds Superior   Doesn't Meet Meets Exceeds Superior   Doesn't Meet Meets Exceeds Superior Notes/Follow-up
Teaching and Learning                              
1. Tool Set/Features List (compared with current)                              
  - Completeness                              
  - Content Creation                              
  - Content Management                              
  - Communication                              
  - Announcements                              
  - Collaboration                              
  - Student Presentations                              
  - Assessment                              
  - Grade Book                              
  - Repositories/Learning Objects                              
2. Ease of use interface (compared with current)                              
  - Intuitiveness                              
  - Interface consistency                              
  - Number of clicks                              
  - Content Creation                              
  - Content Management                              
  - Assessment                              
3. E-portfolio                              
  - current support (course level)                              
  - current support (group or institution)                              
  - accepts multiple document types                              
  - converts documents (e.g., to pdf)                              
4. Pedagogical Flexibility                              
5. Technological issues related to teaching and learning                              
  - cross-platform                              
  - help feature (robustness)                              
Academic Program Assessment                              
1. Solid course-level assessment                              
2. Potential for program level assessment (WASC)                              
3. Reporting capabilities                              
  - export and aggregate data across courses/programs                              
4.  Potential to support Student Evaluation of Teaching                              
5. Potential to support departmental periodic reviews                               
  - content management/sharing (standards, evidence)                              
Support & Sustainability                              
1. Migration of courses and content                              
  - Tools/utilities/process                              
  - Ease for faculty                              
  - Ease for support staff                              
  - Response from reference sites                              
  - Migration of content out of product                              
2. Training and support for staff                              
  - "Train the trainer" available onsite/online                              
  - Ease of retraining (5 days)                              
  - Ease of new training development (out of the box)                              
3. Training and support for faculty/departments                              
  - Basic Retraining (8 hours)                              
  - Introduction (12 hours)                              
  - Advanced Training (30 hours)                              
4. Accessibility (508)                              
5. Platforms, browsers, plug-ins (Mac, PC)                              
6. Ease of use for staff                              
  - course design                              
  - application administration                              
  - application support                              
  - distributed administration                              
7. Single-sign-on access                              
  - Library systems/subscription services                              
  - other campus systems                              
Areas of Consideration Doesn't Meet Meets Exceeds Superior   Doesn't Meet Meets Exceeds Superior   Doesn't Meet Meets Exceeds Superior Notes/Follow-up
Enterprise Integration                              
1. Availability                              
  - High Availability (99.999%)                              
2. Information security                              
3. Support for Open Standards (SCORM, IMS, OSPI)                              
4. Extensibility (API, SDK, COP)                              
5. Data Center Standards (CAS, LDAP, Intel/Linux, Oracle)                              
6. uPortal                              
7. PeopleSoft                               
8. Disaster Recovery                              
  - Recovery from catastrophic failure (single point in time)                              
  - Recovery of a single course section                              
9. Virus scanning support for attachments/content                              
Institutional Partnership                              
1. Vision for Higher Education                              
2. Corporate Vision                              
3. Business Profile                              
  - Market share (25%)                              
  - Number of employees (100+)                              
  - Financial standing (Positive Cash Flow)                              
  - $$$ Spent on Research and Development                              
4. Product Roadmap                              
  - Annual Major Releases (spring/summer)                              
  - Regular Patches/Updates (Quarterly/as needed)                              
5. Track Record                              
  - Reputation (primarily positive reputation w/customers)                              
  - Technical Support (one hour response)                              
  - Premium offering available - Immediate response                              
  - Technical Support References                              
6. Ability to perform or execute                              
  - Deliver working product as advertised, on time                              
  - Customer references                              
7. Responsiveness to customers, growth, innovation                              
  - Customer references                               
Other                              
1. Gartner Group                               
2. Institutional support for auxiliary programs                               
  - Online communities                              
  - International students/faculty                              
  - Research collaboration