Off Campus Medical Providers

When to Use an Off-Campus Provider

• During an emergency – Call 911 from any phone for urgent assistance
• When the University is closed and virtual care is not sufficient
• While traveling outside of Chico and virtual care is not sufficient
• When a specialist is required to treat a medical condition.
• For ongoing physical or mental health conditions requiring frequent visits.

Search for an Off-Campus Provider

Before you make an appointment with an off-campus medical specialist, make sure you use a provider that is accepted by your insurance. Health care providers in the U.S. belong to "networks" - your network is United Healthcare.

To find a provider go to www.whyuhc.com/us1 and follow these steps:

1. Click on “Search the network for your healthcare provider”
2. A drop down will appear.  You will select “Search the network: Options PPO”
3. A new tab/page will open up - you can choose from the following: People, Places, Services & Treatment, Care by Condition, or Cost Estimates. Remember to enter your current location.  Example (Chico, CA).
4. Call the medical provider's office to set up an appointment.
5. Bring your medical card with you to your appointment and show it to the receptionist. For most in-network visits, you will pay a $20 co-pay before you can meet with the provider.  

Need Assistance?

Call +1 855-773-7810 to talk to a specialist who may guide you to the appropriate Provider - free and confidential. When the University is open, you can also speak with an international student advisor for support and guidance.