Geography & Planning Department

GIS Software and Support

Butte 501 Lab Access Instructions and Schedule

The Butte 501 lab schedule (PDF) for Spring 2023 shows both class-occupied open access hours. 

Make appointment for GIS support

Students in GEOG 211, 219, 313, 315, 411, 413, and 418 are highly encouraged to visit office hours with their professor for support. 

For other general GIS consulting or support, please contact Dr. Dean Fairbanks @ or Peter Hansen, MA @

Dr. Fairbank's Spring 2023 office hours are Wednesdays and Thursdays, 3:00-5:00 p.m.

ArcGIS Installation Instructions

ArcGIS Pro 2.9 is available for academic use by staff, faculty, and students of CSU, Chico. Unfortunately, ArcGIS products exist only on the Windows platform. Esri does not make a Mac version of ArcGIS. Users must have installed Microsoft .NET Framework 4.8.1. It can be found here(opens in new window).

For Faculty and Staff

For staff and faculty users on a state provided computer, please install ArcGIS Pro from the Software Center.

  1. On Windows
    1. Click the Windows Start button
    2. Scroll to Microsoft System Center and click
    3. Select Software Center
    4. Install ArcGIS Pro 2.9 

For Students

ArcGIS Pro 2.9:

Downloading and installing ArcGIS Pro 2.9:
  1. Browse to and click the “Download” button at top right to download all the files in a .zip folder
  2. Unzip the install folders to a location of your choice
  3. Double click and install each file in this order:
    1. ArcGISPro_29_179927
    2. ArcGIS_Pro_291_179945
    3. ArcGIS_Pro_292_179946
    4. ArcGIS_Pro_293_179947
    5. ArcGIS_Pro_294_181688.msp
    6. ArcGIS_Pro_295_181689.msp
Licensing the Software
    1. The licensing is authenticated through GeoChico Online which is CSU, Chico’s ArcGIS Online space.
    2. You must be a member of GeoChico Online to obtain licensing access.
      1. If you are not a member of GeoChico Online, please email Peter Hansen, MA @, to request access.
    3. If you are not prompted to sign into ArcGIS Online at ArcGIS Pro startup, click on the sign-in prompt at the upper right hand of the software screen.


Please contact Dean @ with questions about any of the above items.