Student Rights and Responsibilities
Our Office

Student Services Center, Room 180
530-898-6897
Fax: 530-898-3355
srr@csuchico.edu

Summer Office Hours
7:00 a.m. - 5:30 p.m.
Monday – Thursday

Semester Office Hours
8:00 a.m. - 5:00 p.m.
Monday - Friday

Mailing Address
Student Rights and Responsibilities
400 W. First St.
Chico, CA 95929–0105

Student Ambassador Program

Program Overview

The Student Rights and Responsibilities Ambassador Program empowers students to serve as peer educators and advocates for accountability, fairness, and community care. Ambassadors help students understand their rights and responsibilities, promote integrity and respectful behavior, and support a culture where students are informed, engaged, and supported—before issues ever escalate (persistence & retention).  

  • Increases Sense of Belonging and Connection
    Ambassadors serve as trusted peer educators who help students feel seen, supported, and informed. By normalizing conversations about expectations, accountability, and support resources, the program reduces feelings of isolation—particularly for first‑year students, transfer students, and students navigating conflict or uncertainty.
  • Reduces Conduct‑Related Barriers to Persistence
    Many students disengage or leave the institution following conduct violations, misunderstandings of policy, or unaddressed conflict. Ambassadors proactively educate students on rights, responsibilities, and decision‑making, helping prevent avoidable conduct issues that can disrupt academic progress.
  • Builds Student Agency and Self‑Advocacy
    The program equips students with knowledge about their rights, institutional processes, and available supports. When students understand how to navigate challenges and advocate for themselves, they are more likely to persist through difficult moments rather than withdraw.
  • Strengthens Trust in Institutional Processes
    Peer‑led education demystifies conduct procedures and reinforces fairness, transparency, and care. This increased trust helps students remain engaged with the institution, even when accountability conversations are necessary.
  • Promotes a Proactive, Supportive Campus Climate
    By focusing on education before harm occurs, the program contributes to a healthier campus environment—one where expectations are clear, community norms are shared, and students are supported in making informed choices that align with their academic and personal goals.
  • Student Ambassadors(SRRA)
    Responsibilities Include: 
    • Develop educational and intentional programming surrounding a range of student conduct cases, potentially involving conduct violations, hazing, and restorative justice.
    • Explain the conduct process (including what to expect at a conduct meeting), inform students of their rights while undergoing the process, and answer general questions.
    • Recommend implementation strategies for marketing materials and community outreach.
    • Table and/or present at events while being a knowledgeable ambassador of Student Rights and Responsibilities policies and procedures for the community.
    • Serve as a student resource for peers going through the reintegration process, including facilitation of support groups and/or peer mentorship. 
    • Speak at, Present, facilitate, and develop workshops, presentations, and trainings. 
    • Review policy effectiveness while identifying perspective based inconsistencies with community standards. 
    • Provide support for crisis response or general concerns of student walk-ins. 
    • Uphold a high level of confidentiality as the office handles sensitive information regarding students, faculty, and staff.
    • Utilize effective communication, planning, scheduling, and organization skills related to job responsibilities.
    • Model appropriate behavior and response to students, staff, and faculty adhering to departmental and university policies and ethical statements.
    • Maintain Student Confidentiality per FERPA guidelines. 
    • Read 1098 Executive Order, Student Conduct Procedures (PDF),and Title 5 (PDF)
  • Professional Training & Development

    Student Rights and Responsibilities Ambassadors can expect to learn more on the following topics: 

    • Restorative Justice
    • Student Conduct violations, such as Disruptive and Threatening Student Behavior, Academic Integrity, Hazing, Alcohol, and Drug policy violations, and etc.
    • Student Conduct Processes, including reintegration 
    • Cascade
    • Workshops
    • CSU Learning
  • Eligibility/Qualifications

    We are looking for students who want to make a difference by helping faculty, staff, and students to understand students’ rights and responsibilities as members of the Chico State community. This is a great opportunity for those interested in the leadership role of law, criminal justice or student affairs. 

    The following qualifications must be met to be considered for this position: 

    • Be enrolled as a full-time student at Chico State.
    • Have a minimum cumulative and semester GPA requirement of 2.5 upon applying and maintaining while employed.
    • Be in good conduct standing with the University and University Housing; must maintain while employed (This may include any conduct within other positions held on campus).
    • Display strong written and verbal communication skills.
    • Possess cultural competency around justice-impacted communities.
    • Be able to communicate compassionately and effectively.
    • Have customer service skills.
    • Have experience working with confidential information, including but not limited to FERPA.
    • Have experience with outreach.
    • Be flexible within a high stakes environment and manage frequent interruptions via phone calls, emails, walk-ins, etc.
    • Be proficient in Microsoft Office (i.e.,Outlook, Word, Excel, PowerPoint, etc.)
    • Be proficient in Adobe Creative Cloud (Acrobat, InDesign, Sign) and/or Canva.
  • Majors/Focuses

    All majors and programs are welcomed. However, students in Criminal Justice, Sociology, Psychology, Administration, Social Science, Law, Social Work, Political Science, Higher Education, Communication Studies, Education, and Advising may find particular relevance to their studies.

  • Opportunities for Student Involvement and Community Leadership
    Benefits:
    • Develop critical and reflective thinking skills that can be applied to ethical inquiry.
    • Grow professionally, intellectually, and civically.
    • Become aware of alternative conflict and restorative justice skills in regard to student conduct.
    • Build alternative conflict and restorative justice skills in regard to student conduct. 
    • Understand, articulate, and address the dynamics of privilege and entitlement in student conduct hearings.
    • Educate the community about the Code of Conduct through community outreach programs and events.
    • Connect with various departments and community resources. 
    • Interact with other students, staff, and faculty in a leadership position. 
    • Apply these transferable skills to future endeavors. 
    • Students who are looking to get into Law, Criminal Justice, and Student Affairs would receive relivant experience in the fields of student engagement and community leadership.
  • Restorative Justice
    Restorative Justice 

    Our goals for the Restorative Justice initiative are to create a safe space for affected parties, those responsible, and community members to confront challenging situations in order to repair harm, promote healing and learning, and develop community.

  • Reference Colleges for SRRAP

    Office of the Dean of Students - The University of Texas at Austin. (2023) Get Involved. Retrieved from https://deanofstudents.utexas.edu/conduct/getinvolved.php(opens in new window)


    Office of Student Conduct - Brown University. (2023). Initiatives & Resources. Retrieved from https://www.brown.edu/offices/student-conduct/about/initiatives-resources(opens in new window)


    University of San Diego. (2023). Restorative Justice. Retrieved from https://www.sandiego.edu/conduct/restorative-justice/(opens in new window)


    Washington University in St. Louis. (2023). Student Conduct Ambassadors. Retrieved from https://students.wustl.edu/student-conduct-ambassadors/(opens in new window)