Health Plans
Virtual Medical Services
Our healthcare plan providers, Blue Shield and Anthem are both offering support to their members in response to the COVID-19 pandemic. Both providers recognize that members have questions about COVID-19 and how best to care for themselves and their families.
- Anthem COVID-19 Information(opens in new window)
- Blue Shield COVID-19 Information(opens in new window)
Telehealth services for members seeking care for non-emergency services:
- Anthem Blue Cross CalPERS Telemedicine Resources(opens in new window)
- Blue Shield Telemedicine Resources(opens in new window)
- Enloe opens Virtual Emergency Department(opens in new window)
- Enloe’s new service enables people to speak with a nurse and remotely visit a doctor. The Virtual Emergency Department is intended for people with urgent care needs or for those who aren’t sure if they need to be seen.
- Anyone with life-threatening symptoms should immediately go to an Emergency Department or call 911. Examples of life-threatening symptoms include chest pain, extreme shortness of breath, sudden numbness or loss of coordination, severe head injury, burns or uncontrolled bleeding, and severe pain.
Which medical plan do I have?
To view your current plan, follow these steps:
- Login to the Portal(opens in new window)
- Click on My Portal tab.
- Click on ‘View Benefits Summary’ in the under My Employee Information(opens in new window) in Benefits Information section.
Eligibility & Process
Other Health Plan Information