Front Desk & Virtual Services
To book an in-person or online appointment
(opens in new window)(Requires a csuchico.edu email address)
Have a general question? Need help with a form?
(opens in new window)(Download Microsoft Teams app first)
- Live Chat with the Front Desk(opens in new window), Payroll, or Benefits(opens in new window) using Microsoft Teams
- Please submit forms electronically; HRSC Virtual Service are here to stay!
- Email: humanresources@csuchico.edu
Drop In
On August 16, 2021, HR resumed drop-in services at Kendall Hall 220 during regular campus hours, M-F, 8:00 AM - 5:00 PM. Face coverings are required and please respect social distancing when waiting for assistance.
HR offers a hybrid of services – from in-person, to virtual and phone. Priority will be given to pre-scheduled appointments, which includes both virtual and in-person appointments for most HR areas.
Campus will be closed the following dates:
- September 6, 2021 (Monday) - Federal & campus holiday, Labor Day
- November 11, 2021 (Thursday) - Federal & campus holiday, Veterans' Day
- November 25-26, 2021 (Thurs-Fri) - Thanksgiving
- December 24-29 & 31, 2021 - Winter holidays
HRSC Virtual Services (& Form Processes) are here to stay!
In alignment with the university's strategic priority of Resilient & Sustainable Systems, most processes are no longer offered via paper forms and have been transitioned to electronic-only submission. Please review our list of processes that have been revised to offer a virtual solution:
Employment Services, Classification & Compensation
- Position Description Access
- Public Service Loan Forgiveness - Employment Certification
- Separation Clearance
- Verify Employment
Benefits, Employee Leaves & Workers' Compensation
Labor Relations & Performance Management
HR Information Systems
Payroll
- Address Changes
- Cal Employee Connect (CEC) Registration
- Catastrophic Leave Donations
- Direct Deposit
- Monthly Master Payroll Attendance Certification(opens in new window)
- Name Changes: Legal Name Change, Preferred Name Change (and Account Center Display Name(opens in new window))
- Tax Withholding Changes
- W-2’s and Earnings Statements
Professional Development
MOVEit for Level 1 Information
Several departments on campus use MOVEit to virtually obtain forms with Level 1 information from our customers. Learn more about how the CSU’s Secure Data Transfer using MOVEit(opens in new window) works.
Prior to using MOVEit, please review the virtual processes above (or contact the appropriate department) to find out if specific instructions to submit your form virtually already exist.
- You can register for MOVEit by visiting CSU MOVEit Transfer(opens in new window)
- Select the link in 'Getting Started' to authenticate with your user name
- Select "Send Package"
- Fill in an employee’s Chico State email in the “To” email address, subject and notes sections and attach file. (Note: MOVEit does not work with generic department email accounts, only employee email addresses.)
- Click the red " Send" box to submit it.
Need Help?
If you don't find the information you are looking for by searching our online resources, please contact the appropriate HRSC department. Questions about working virtually or processes during the COVID-19 event can be emailed to working-virtually@csuchico.edu.