Information Technology

IT Support Service Desk

IT Support Services (ITSS) provides comprehensive technology support to the Chico State community. Faculty, Staff, Students, and others associated with the university can receive support for:  

Please visit the Service Catalog for a full list of services provided by the Division of IT.

Happy customer smiling while being served at the IT Help Desk

In-person help desk


  • Location: Meriam Library, Room 142 (map)
  • Hours: Monday – Friday 7:30 a.m. 5 p.m.
  • Phone(530-898-4357)

Get a Wildcat ID

Come to the Wildcat ID Office, located inside ITSS in Meriam Library, Room 142. Drop by, it takes less than 10 minutes!

New Wildcat ID

If you have never had a Wildcat ID in the past. 

  1. Upload a photo via the CS Gold ID Card System or take a photo in our office 

  2. Visit the Wildcat Card Office to pick up your card

Replacement Wildcat ID

If you have had a Wildcat ID in the past but broke or lost it, students will need to pay a $2 replacement fee.

  1. Upload funds via GETMobile App or on the web, Android, iPhone
  2. Visit the Wildcat Card Office to pick up your card.

Faculty and Staff can receive replacement cards for free, just visit the Wildcat Card Office to pick up your card

Wildcat Dollars

Wildcat Dollars is money deposited into your Wildcat Dollar account. You can use your Wildcat ID as a debit card on campus.

Deposit Money

  1. Cash: in the Student Financial Services - Student Services Center (SSC) Room 230.
  2. Online*: via GETMobile App or on the web

*See fees


Initial Wildcat ID is FREE

  • No charge for Staff or Faculty replacements
  • $2.00 - Replacement ID Card for Students if lost, stolen, or damaged
  • $5.00 - Badge or Contractor Access Card


  • Use door systems (dormitories) on campus
  • To check out Meriam library books
  • Ride the Butte Regional Transit (B-Line) for free
    • Students ride for free throughout the academic school year
    • Faculty and staff ride for free throughout the year
  • Enjoy food service if you live in a residence hall or have a meal plan
  • Use campus computer labs and printers
  • Use Student Health Center
  • Buy discount tickets at the University Box Office
  • Attend athletic events for free


  • Cashiering located in the Student Services Center 230
  • Chico State Wildcat Store, located in the Bell Memorial Union (BMU)
  • Common Grounds Cafe
  • Convenience Stores (Creekside Cafe, Butte Station and Holt Station)
  • Copier machines located in the Meriam Library
  • Marketplace Cafe (BMU)
  • Meriam Library (to borrow books)
  • Student Health Center
  • Éstom Jámani Dining with a meal plan
  • University Box Office to buy discount tickets
  • Printers on campus

Terms and Conditions

Read the Wildcat ID Terms and Conditions to answers for: