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Student Records & Registration

Transcript Requests

Track Your Online Transcript Order(opens in new window)


Transcript processing May 11 - June 15

While spring semester grades are being processed, official transcripts will be unavailable for students enrolled in spring 2020.  May 22 is the grade due date, but grade finalization may take longer than usual due to our campus faculty/staff working virtually.  We hope to be able to release official transcripts no later than Monday, June 15.  Students enrolled after summer 2004 may access unofficial transcripts through the Portal.

Enrolled in Spring 2020 and need a transcript? 

Order by the deadlines below and your transcript will be mailed on Friday, May 22.  Grades for spring 2020 will not be included.

  • Monday, May 11 for Regular Processing. All orders after this date must be Rush Processing to be ready by May 22.  
  • Tuesday, May 19 for Rush Processing.
  • May 22 through June 12: No official transcripts will be processed.  Place your order online and your request will be processed beginning Monday, June 15.  Unofficial transcripts can be accessed in the Portal.  A letter regarding transcript availability is available upon request.   

Not enrolled in Spring 2020?  

Order online and your order will be processed according to your selections. 

Closure days and weekends are not included in transcript processing business days.  Our office is closed on:

  • Monday, May 25 (Memorial Day)
  • Friday, June 5 (Campus Closed)
  • Friday, June 12 (Campus Closed)

Official Transcript Requests: Ordering Options

If you have a Portal account*

Locate the Order Official Transcripts on the Records, Registration & Finance tab in the Portal.

Order online to receive real-time order updates by email or text message. 


If you do not have a Portal account*

Order directly with National Student Clearinghouse(opens in new window).

CSU, Chico's online ordering process is provided through the National Student Clearinghouse (NSC), a non-profit organization serving the higher education community. More information on NSC is available at www.studentclearinghouse.org(opens in new window).


If you wish to pay with check or money order

Mail a completed Official Transcript Request Form (PDF) to CSU, Chico. This completed form may also be delivered to our office: SSC 110.


*Portal accounts are only available for students enrolled after Summer 2004.

Closure days and weekends are not included in transcript processing business days. Review our Contact Us page for our office hours and Dates and Deadlines section on the SRO homepage for more information about closure days.

Unofficial Transcript Requests

If you attended CSU, Chico in any term after Summer 2004, you may use the Portal(opens in new window) to retrieve academic information. Unofficial Transcript Requests are also available in the lobby of the Office of the Registrar as an on-campus service.

  • A picture I.D. is required and requests must be ordered and picked up in person.
  • Typically requests can be processed while you wait, however, may take up to 24 hours during our busier times, such as the start and end of semester.
  • There is a $2.00 fee for each transcript.
  • Unofficial transcripts not picked up within 30 days from the date of scheduled pickup will be destroyed. No refund will be provided.

CSU, Chico Faculty Advisors can request an advisor copy of a student's CSU, Chico unofficial transcript via email: registrar@csuchico.edu.

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