Student Records & Registration

Transcript Requests

Track Your Online Transcript Order(opens in new window)

Transcript processing December 13 – January 10

The Office of the Registrar will be closed Monday, December 23, 2019 through Friday, December 27, 2019 and January 1, 2020. No transcript orders will be processed during the closure. Current and recent students may access unofficial transcripts through the Portal.

Need a transcript in December?  Order by the deadlines below and your transcript will be ready no later than 2 PM on Friday, December 20.

  • Friday, December 13 for Regular Processing. All orders after this date must be Rush Processing to be ready by December 20.  
  • Wednesday, December 18 for Rush Processing

Need a transcript in January?  See options below.  Orders received on or after Thursday, December 19 will be reviewed beginning Thursday, January 2.

  • Enrolled in fall 2019? While grades are being processed, official transcripts will be unavailable. Order online and processing will begin Friday, January 10, 2019, and will include fall 2019 grades.  Unofficial transcripts can be ordered in our lobby and accessed in the Portal.  A letter regarding closure is available upon request.   
  • Not enrolled in fall 2019? Order online and processing will begin Thursday, January 2.

Closure days and weekends are not included in transcript processing business days.  Our office is closed on:

  • Monday, December 23– Friday, December 27 (Winter Break)
  • Wednesday, January 1 (New Year’s Day)
  • Monday, January 20 (Martin Luther King, Jr’s Birthday)

Official Transcript Requests: Ordering Options

If you have a Portal account*

Locate the Order Official Transcripts on the Records, Registration & Finance tab in the Portal.

Order online to receive real-time order updates by email or text message. 

If you do not have a Portal account*

Order directly with National Student Clearinghouse(opens in new window).

CSU, Chico's online ordering process is provided through the National Student Clearinghouse (NSC), a non-profit organization serving the higher education community. More information on NSC is available at in new window).

If you wish to pay with check or money order

Mail a completed Official Transcript Request Form (PDF) to CSU, Chico. This completed form may also be delivered to our office: SSC 110.

*Portal accounts are only available for students enrolled after Summer 2004.

Closure days and weekends are not included in transcript processing business days. Review our Contact Us page for our office hours and Dates and Deadlines section on the SRO homepage for more information about closure days.

Unofficial Transcript Requests

If you attended CSU, Chico in any term after Summer 2004, you may use the Portal(opens in new window) to retrieve academic information. Unofficial Transcript Requests are also available in the lobby of the Office of the Registrar as an on-campus service.

  • A picture I.D. is required and requests must be ordered and picked up in person.
  • Typically requests can be processed while you wait, however, may take up to 24 hours during our busier times, such as the start and end of semester.
  • There is a $2.00 fee for each transcript.
  • Unofficial transcripts not picked up within 30 days from the date of scheduled pickup will be destroyed. No refund will be provided.

CSU, Chico Faculty Advisors can request an advisor copy of a student's CSU, Chico unofficial transcript via email:

Transcript Pages

 Transcript Requests

Transcript FAQ