University Housing

Student Conduct

University Housing Policy Guide (PDF)

Student Conduct Philosophy

The University Housing Student Conduct curriculum sets in place community expectations and decision-making strategies, educational conversations, opportunities to challenge self and other community members to advance towards lifelong success.

As a student you have the right to:

  1. Due Process
  2. Notification of charge(s)
  3. An opportunity to share your side of the story
  4. Confidentiality
  5. An appeal

As a CSU, Chico Wildcat you have chosen to live in a community that expects the following:


I will put care and thought into the actions I take.


I will conduct myself in a manner that represents myself with the highest level of ethics.


I will learn from both my mistakes and my triumphs.


I will respect the backgrounds, stories and perspectives of all within my community.


I will value those I interact with including students, staff and faculty.


I will hold myself and others accountable for the standards outlined in the Policy Guide.


I will commit to personal, interpersonal, and academic growth through my time in University Housing.

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  • Learning Objectives

    Through University Housing’s conduct process, students will:

    1. Expand their understanding of expectations and standards as a community member.
    2. Discuss the ways in which their questionable behavior impacts themselves and their community.
    3. Connect the impact of their choices and decisions to their academic achievements, personal goals and values.
    4. Identify staff on campus who are dedicated to their success and utilize skills, strategies, and resources that are likely to assist them.
  • Conduct Process Overview

    University Housing attempts to give all students due and fair process. However, some alleged policy violations may be so egregious in nature that UH reserves the right to terminate a student’s license agreement without engaging the conduct process based on the preponderance of evidence associated with the violation.

    * Note: It is the student’s responsibility to check their Wildcat email and respond to communication.

    If as student has allegedly violated a UH policy, the following will occur:

    1) A Residence Life staff member (typically a Resident Advisor) will document the event in an incident report.

    1. A report does not always result in a conduct case.
    2. Incidents can also be discovered through social media or the use of security cameras. Staff do not have to be present when a violation occurs to generate a case.

    2) Students who are sent a call-in letter are required to meet with a Residence Conduct Coordinator (RCC) or Senior Coordinator for Conduct and Compliance (SCCC). If they fail to meet, a hold will be placed on their account or the RCC/SCCC may rule in absentia.

    1. The attempts may be made via letter, personal emails, phone calls, door knocks, delivering a hard copy letter, etc.
    2. For decisions made in absentia, students waive their right to appeal the outcome of their case.

    3) After meeting with all involved, the RCC/SCCC will determine the student’s responsibility for the alleged charges based on the preponderance of evidence standard.

    4) If found responsible, the RCC/SCCC may impose a status and/or one or more educational sanctions.

    5) Students will be notified of the outcome via their Wildcat email. Status and educational sanctions are assigned based on the significance of the incident that occurred.

    Possible outcomes include:

    • Educational Sanction(s) – These are assigned with the goal of the student learning more about UH policies, the university, themselves, or their choices. These may include research or reflection papers, creating educational materials, engagement with other offices on campus, positive participation in the community, or other sanctions dependent on the situation.
    • Expectation Reminder Letter – A reminder for the student to become familiar with the community standard expectations (policy guide). The situation has been documented and kept on file but no educational sanction(s) are assigned at the time.
    • Hold – Failure to meet with an RCC/SCCR or to complete assigned sanctions by the deadline may result in a hold being placed on the student’s account. This hold will affect a student being able to register for classes. A student can check for a hold by logging in to their CSU, Chico Portal.
    • Relocation – University Housing reserves the right to relocate a resident to a different community if their behavior is proving detrimental to their current community. Relocation from one community may also include a ban from that community within a given time frame.
    • Restitution – Compensation for loss or damage. This may take the form of appropriate service and/or monetary or material replacement.
    • Risk of UH Probation – Notification to student that due to their behavioral history they are nearing UH Probation.
    • UH Probation – Any further violations of the UH Policy Guide may result in deferred termination or termination of the student’s license agreement.
    • Deferred Termination – Final warning that a student’s time in University Housing is at risk and future violations may result in the individual vacating community.
    • Termination – Students are given 72 hours to vacate their room and are financially responsible for the duration of their contract with UH.

    6) If a resident would like to appeal the outcome, see University Housing Appeal Process below.

  • University Housing Appeal Process

    A student may choose to submit an appeal after the outcome of an incident has been determined. Students must write and submit the appeal on their own behalf within three (3) working days of being sent their outcome letter. Appeals written and submitted by anyone other than the student will not be accepted.

    The student must submit an appeal discussing one or more of the following reasons why they feel an appeal should be granted.

    1. Student was not notified of charges.
    2. The student did not have an opportunity to respond to charges.
    3. The sanction(s) is/are disproportionate to the nature of the violation.
    4. Due process was not followed. Violation of due process includes the following items:
    5. Bias against the student from the individual who adjudicated the case.
    6. New information is available that was not previously known that may make a difference in the decision. Information withheld during the meeting does not meet the criteria for “new information”.
    7. The decision is not based on the preponderance of the evidence standard.

    The student may appeal the outcome determined by a Residence Conduct Coordinator (RCC) by submitting an appeal from their campus email account to the Senior Coordinator for Conduct and Compliance (SCCC), Emily Lees, at The appeal must be received by 5pm on the third business day from the day the outcome letter was sent via email. Appeal decisions and/or sanctions, except termination, handed down by the SCCC are final.

    The student may appeal the outcome determined by the SCCC by submitting an appeal from their campus email to the Associate Director of Residential Life (AD), Jenna Wright at The appeal must be received by 5pm on the third business day from the day the outcome letter was sent via email. The AD will review the student’s conduct history, possibly set up a meeting with the student to discuss the appeal, or correspond via email. Appeal decisions and/or sanctions handed down by the AD are final.

University Housing Conduct Team

Emily Lees
Senior Coordinator for Conduct and Compliance

Residence Conduct Coordinators

  • Terren Pouncy - Shasta and Lassen Halls, Éstom Jámani
  • Jeremiah Richardson - Esken, Mechoopda, Konkow (North Campus)
  • John Shore - University Village

Student Rights, and Responsibilities supports the mission of the University by promoting a fair and positive learning environment for all students, faculty, and staff.