Accessibility Resource Center

Alternate Media

lternate media is an alternative to standard printed academic materials such as textbooks, lab manuals, class handouts, and tests. The Accessibility Resource Center provides academically related material in alternative formats for students who are registered with the ARC and who have been deemed eligible. Eligibility for alternate instructional material is based on the professional documentation provided by the student that verifies the student has a print disability which inhibits the functional use of standard instructional material in print format.

Please note: This accommodation must be approved by their ARC Advisor, and will depend on the symptoms and severity of the student's disability.

Request Process

  1. An individual with a disability requesting alternate media for the first time must meet with an ARC staff member to determine eligibility for the service.
  2. Once found to be eligible, the individual must read, agree to, and sign the Alternate Media Agreement. This step is in compliance with AB 422.
  3. Each semester, students requesting texts in alternate media formats, must contact the Alternate Media Coordinator.  Requests for alternate media are handled on a first come first serve basis. Requests may be submitted by email and can be in the form of a class schedule.  An alternate way to submit your request would be to complete paper forms in SSC 320. Conversion of materials can take up to 6 weeks.


  • Student must be currently enrolled and/or finishing an incomplete in the course for which they are requesting alternate media.
  • Own a physical copy of the textbook or other course material and provide an original receipt to ARC (Copy of the receipt will be maintained by ARC).
  • Handouts must be clean, original, scan ready copies or available on disk.
  • Material provided to ARC for the purpose of conversion to alternative format may be disassembled and returned to the student in its altered condition.
  • ARC will not be held responsible for any damage to the materials that occur as a result of conversion to an alternative format.
  • Due to the volume of requests for Alternate Media, ARC requires 6 weeks to convert textbooks into alternate formats (conversion time is determined on a case by case basis).
  • Due to the volume of requests for Alternate Media, ARC requires 1 week to convert course handouts into alternate formats (conversion time is determined on a case by case basis).
  • Upon review of material to be formatted and converted, ARC staff will notify the student regarding conversion progress.
  • Students will not copy or reproduce alternatively formatted instruction materials nor allow anyone else to do so pursuant to the requirements of the copyright revision act of 1976 as amended (17 U.S.C §101 et seq.). Students understand that any violation of this agreement may be considered a violation of the CSU, Chico Code of Conduct and could result in discontinued service.

Production Process

Textbooks are converted from hard-copy formats to electronic formats, such as Kurzweil, Adobe PDF, Word documents, or MP3 audio files. It is a time-consuming process, as each textbook is edited closely to be sure that it accurately matches the original.

  1. The request is received by the Alternate Media Coordinator from the student.
  2. The textbooks are located in either hard-copy or electronic formats. The Accessibility Resource Center office looks for textbooks in their own library, in the libraries of the other 22 CSU campuses and the 9 UC campuses, and also requests them from publishers. If the textbook is not available from these sources, ARC will request the hard-copy from the student.
  3. If the textbook is received in electronic format,  it will be edited for accuracy.
  4. If the textbook is received in hard copy format, it will be chopped (de-spined) in order for it to be produced in electronic format for editing. 
  5. Once edited, the textbook is converted to the appropriate electronic format for use by the student.
  6. The textbook is then made available to the student on the preferred platform.

If you have any questions about this accommodation, please contact the Accessibility Resource Center at 530-898-4863.