Fall 2021 Application FAQ's

Vaccinations allow University Housing to plan for a more complete residence hall experience this fall. We are planning to fully open our recreation centers, student centers, dining facilities, and health services to provide services and programs for students. 

Currently, move-in dates are tentatively scheduled for August 16-20, 2021. All students will need to be fully vaccinated prior to move in. The CDC currently defines full vaccination as occurring:  

• 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 
• 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine 

This means, CSU, Chico will require students to have received their second (Pfizer and Moderna) or first (Johnson & Johnson) vaccination by July 30, 2021 in order to be eligible to move in during University Housing’s move-in days. 

The state of California has announced that anyone 16 or older in California is now eligible to get vaccinated against COVID-19.  There is no cost to get vaccinated, but appointments are required at most vaccination sites. Please check with your county health department to schedule an appointment. 

Any vaccine authorized for use in the U.S. (currently Moderna, Pfizer, and Johnson & Johnson) is acceptable. 

The benefits of COVID-19 vaccination include prevention of serious illness, hospitalization, and death from the virus. Broad immunization is critical to help stop the pandemic and to protect our community. Benefits specific to the CSU, Chico community include: 

• An expedited return to pre-pandemic normal 

• Opportunities for a wider range of events and activities offered at our campuses 
• Expanded dining and recreation options at CSU, Chico 
• Greater interpersonal collaboration among staff and students 

Additional information about exemptions and instructions for providing proof of vaccination will be sent to your CSU, Chico Wildcat email. 

For more info about what the university requires for all students regarding immunizations and verification please read here.  

If you anticipate requiring a reasonable accommodation due to a disability, health condition, or Emotional Support Animal assistance we ask that upon completing your application to contact the Accessibility Resource Center (ARC). You can call at 530-898-5959 or visit their website to begin the accommodation request process. ARC will work with UH to provide reasonable accommodations should they be required. 

Take a look at our Explore Locations Page.  Also, feel free to check out our  Residence Hall Photo Tours. We also encourage you to follow us on Facebook and Instagram! We often post different highlights and photos of our communities.

During the academic year our office hours are Monday–Friday 8 a.m. – 5 p.m. During the summer we are open 7 a.m. – 5:30 p.m., Monday through Thursday; we are closed on Fridays. Our housing office is currently not open to visitors at the moment, so please be sure to call us at  1-530-898-6325. We are also available by email at  housing@csuchico.edu

Prior to starting your housing application you must first be admitted to CSU, Chico. After being admitted to CSU, Chico  activate your CSU, Chico Account. You can activate your portal account by going to the CSU Chico home page http://www.csuchico.edu, click PORTAL near the top of the page and follow the New Student Account link.

As a reminder, the 2021-2022 Housing Application will not be available until April 5, 2021 at 10 AM.

Move in will be during the week of August 16-19, 2021.  More details will be emailed to your wildcat email early August.  

We want our communities to be a place where our residents can grow and develop. Policy Guide (PDF) and specific regulations about alcohol, noise, and smoking are designed to set expectations, encourage individual responsibility, and be cost effective in order to keep the housing rates as low as possible. Full statements are contained in the University Housing License Agreement and in our Policy Guide. Please note, the use of tobacco in a form or smoking any other substance is prohibited on campus.

No, we welcome all students to apply to live with University Housing.  Our second year and above students live at University Village our apartment style living community.

Parking for UH residents is extremely limited.

Our residence halls (Esken, Mechoopda, Konkow, Whitney, Sutter, Lassen and Shasta Halls) host over 1600 residents with approximately 260 spaces available. At University Village (UV), there are approximately 700 residents with 300 spaces available. Please be advised that there is a fee associated with a UH permit.If you absolutely need to bring a vehicle, consider living at UV. Parking is still very limited, however you have a higher chance of securing a parking pass. 

The Parking Lottery is the only method for an opportunity to purchase a space for your car. If you do not win the option to purchase a parking permit, it is advised that you leave your car at home. Overnight parking is not permitted in the general parking lots. Please do not enter the Parking Lottery “just in case” as many residents have a genuine need to have a vehicle. With Chico being an extremely bike friendly campus you can find most of you may need within 5 miles. For other transportation options be sure to visit the Parking Services website.

Residents will be able to enter the Parking Lottery after University Housing has confirmed that they will have a bed space for Fall of 2021. Instructions will be sent to students via their Wildcat email on how to sign up.

CSU, Chico has prioritized the protection of students, faculty and staff information by adding Duo Multi-Factor Authentication (MFA). Using Duo, a second-layer of security is added on-top of passwords.  This helps protect users and the university as passwords are easily compromised. 

 Duo’s two-factor authentication service protects apps, users, and data by requiring an additional piece of information beyond a username and password. Users will be required to use a device (mobile phone, desk phone, hardware token, etc.) to meet the MFA requirement. Multi-Factor Authentication, also known as Two-Factor Authentication, is quite common today and is an excellent way to provide an additional layer of security to your account. Once enrolled in Duo, end users will receive a push authentication request through the Duo Mobile App, a phone call, or choose to enter a One-Time Passcode (OTP) generated code.  Two-factor authentication combines something the user knows (username and password) with something they carry (smartphone, for example) to ensure that if the password has been compromised, that alone will not allow their account information to be accessed. 

You can find out more about DUO and how to set it up here.

You may cancel for any reason prior to July 21, 2021 and receive a full refund of fees paid in advance (minus the initial housing payment).  The initial housing payment is nonrefundable.

You must submit a Cancellation Request. Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center.

You must submit a Cancellation Request.  Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center(opens in new window).

The Cancellation Request should be submitted at least thirty (30) days in advance of the intended termination date (to provide at least thirty (30) days’ written notice). The reason for cancellation is limited to the cancellation standards noted in the License Agreement(opens in new window). Cancellation requests must include appropriate explanation and documentation. The University may grant or deny the submitted request in its sole discretion.

A request to cancel a University Housing license after the applicable published Cancellation Deadline must be based on the cancellation standards listed below. The Licensee must also upload in the Resident Center, a detailed statement of compelling reasons for the cancellation request along with appropriate supporting documentation. Cancellation Standards

• End of student status at CSU, Chico. (i.e. graduating, withdrawing or no longer attending the University) Requires certification from the Registrar’s Office
• University approved/sponsored academic commitment located off campus such as Study Abroad, student teaching, or required internship
• Marriage (Copy of marriage certificate required)
• Military Service (Copy of military orders should be attached)
• Unexpected Hardship - Unexpected situation which has occurred since signing License Agreement. Approval is at discretion of University Housing. Examples of unexpected hardships which may be considered include significant loss of family income, loss of family home, serious illness, or death of family member (supporting documentation will be required).

Unless a written notice of approval and/or cancellation is issued from University Housing, a student is expected to occupy the assigned bed space. Failure to take possession of the assigned bed space is not grounds for automatic cancellation of the License Agreement and/or to have associated charges reversed.

• Navigate to the University Housing Resident Center
• Log in with you campus credentials
• Select "Requests" from the top menu bar
• Select "Cancellation Request" from the dropdown menu of type of request
• Click Save & Continue
• Select the Academic Year Term you are requesting a cancellation for, click continue
• Select your cancellation reason from the drop down menu and enter any comments that you would like to be considered.
• Don't forget to select Save & Continue

You will receive an automated email letting you know we have successfully received your cancellation.

We are sorry to see you go!

The initial release of priority lottery results will be around early June 2021. You will be notified at this time if you have a confirmed space with University Housing.  In the event you did not win the Priority Lottery you will be notified that you have been placed on the waitlist.  Oftentimes students on the waitlist end up getting a bed space with University Housing.

Our first wave of assignment notifications will begin around early July 2021. These will continue approximately every two weeks. You will only find out your community and room type at this time.

We always suggest trying out the community you were placed in first! However, starting in early July 2021, you can request a room reassignment. Please note that reassignment requests are not guaranteed.

We are excited to announce that that University Housing will provide primarily double rooms (two students per room) with a limited number of single rooms (one student per room).  In order to ensure the safety of our residential students and our broader community, University Housing will not be offering triple rooms (three students per room) or quad rooms (four students per room).   

All students that University Housing have confirmed in have a bed space for Fall 2021, will be invited to our roommate matching in June.  Students will have the opportunity to message other students and request a roommate.  Roommate requests are not guaranteed, but University Housing will try to accommodate roommate requests.

When you fill out the University Housing application you will be asked for your room preference.  While this is not a guarantee University Housing will try to accommodate room preferences.  Please note that there are limited Single rooms and there is a higher rate for single rooms.  Please review our Cost Overview page for room rates.

No, this $300 payment is included in your total housing costs. This is not an additional fee. However, it will be forfeited if you cancel. Please see our cost overview page.

University Housing room and board (meal plan) payments are due in eight convenient installments. Please see our cost overview page for installment due dates.

When damages caused by a student are found in a room and there is no record of pre existing damage recorded at the time the student checked into the space the resident(s) assigned to the room/apartment will be charged for the cost/repair of the damaged item(s).  You can find more details on our Damage Billing Information page.  University Housing reserves the right to assess the cost for repairs to common areas (lounges, hallways, restrooms, etc.) and distribute charges to all residents of a floor or building.

Each student will have an extra-long twin bed (36" x 80"), desk with chair, trash can, storage drawers, and closet space. University Village and Konkow have a table and chairs in the dining area as well as a refrigerator, stove, and microwave in the kitchen. At University Village, students will need to bring their own cooking pots and pans and utensils.

Shasta, Lassen and Mechoopda are the only places with a community kitchen. University Village is our apartment style community and has full kitchens.  Konkow also has full kitchens.

The only halls which have bathroom lockers are Shasta and Lassen Halls.

No, students are not permitted to bring their own fridge or minifridge.  However, you can rent a microfridge (microwave and mini fridge) from our approved vendor Collegiate Concepts. 

Please make sure to read through your license agreement as no stuffed furniture, such as couches, are allowed in the hall. This is a safety issue as well as an issue with the possible introduction of bed bugs. The beds do not loft or bunk (unless you are in a room that was already lofted/bunked), but they can adjust within about a 2 ft capacity. Residents are also allowed to use risers they have purchased.

Our halls have high speed wireless Internet only. All students will need to prepare their computer to attach to the campus network called EduRoam. Chromebook computers cannot access into EduRoam. If you plan to bring a Chromebook you may need additional support from campus.

All of our communities are equipped with accessible laundry facilities. The washers and dryers are run by each student's personal laundry card .These laundry cards will be provided to students. You will be able to load funds onto the laundry card with either cash or debit/credit card from the add/value stations within each community. The current cost is $1.00 to wash and $1.00 to dry (costs are subject to change).

Along with a variety of computing services on campus, there is a computer lab in each community. All of the computers in the labs have a connection to the campus network. Lab computers have direct access to free black and white printing.

Free Bus Transit is offered to students, faculty, and staff on the Chico Area Transit and Butte County Transit bus services during the fall and spring semesters. This service is subsidized both by the Associated Students and the University through an agreement with the City of Chico. Check out more alternative transportation services provided by Chico State here.

Students of University Village also may have access to the University Housing shuttle depending on current COVID-19 guidelines. Check back for updates regarding the shuttle and shuttle times.

You will be responsible for wearing face coverings at all times and adhering to physical distancing when not in your room. Face coverings and physical distancing are required in all residential community common areas, lobbies, hallways, elevators, and dining facilities (when not eating).

You will be responsible for self-monitoring for COVID-19 related symptoms, this may include temperature taking. If you have symptoms, have come in contact with someone who has tested positive, or if you have tested positive you will be directed to isolate or quarantine in your own space or in another residential space provided to you.

No guests or visitors will be allowed in any residential community after your move-in appointment time. This includes family members or friends who live in other residential communities.

At this time we are not requiring residents to get the vaccine, but this may change. We strongly encourage residents to get the vaccine as it becomes available in their area. You will be required to complete COVID testing and verify results when requested.