View the latest updates and emergency notifications on the COVID-19 News & Information website.
University Housing

Fall 2021 Application FAQ's



  • Canceling Housing application or choosing to not attend CSU, Chico prior to July 21, 2021. How do I cancel?

    You may cancel for any reason prior to July 21, 2021 and receive a full refund of fees paid in advance (minus the initial housing payment).  The initial housing payment is nonrefundable.

    You must submit a Cancellation Request. Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center.

  • Canceling Housing application or choosing to not attend CSU, Chico after July 21, 2021. How do I cancel?

    You must submit a Cancellation Request.  Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center(opens in new window).

    The Cancellation Request should be submitted at least thirty (30) days in advance of the intended termination date (to provide at least thirty (30) days’ written notice). The reason for cancellation is limited to the cancellation standards noted in the License Agreement (PDF). Cancellation requests must include appropriate explanation and documentation. The University may grant or deny the submitted request in its sole discretion.

    A request to cancel a University Housing license after the applicable published Cancellation Deadline must be based on the cancellation standards listed below. The Licensee must also upload in the Resident Center, a detailed statement of compelling reasons for the cancellation request along with appropriate supporting documentation. Cancellation Standards

    • End of student status at CSU, Chico. (i.e. graduating, withdrawing or no longer attending the University) Requires certification from the Registrar’s Office
    • University approved/sponsored academic commitment located off campus such as Study Abroad, student teaching, or required internship
    • Marriage (Copy of marriage certificate required)
    • Military Service (Copy of military orders should be attached)
    • Unexpected Hardship - Unexpected situation which has occurred since signing License Agreement. Approval is at discretion of University Housing. Examples of unexpected hardships which may be considered include significant loss of family income, loss of family home, serious illness, or death of family member (supporting documentation will be required).

    Unless a written notice of approval and/or cancellation is issued from University Housing, a student is expected to occupy the assigned bed space. Failure to take possession of the assigned bed space is not grounds for automatic cancellation of the License Agreement and/or to have associated charges reversed.

Room Assignment and Roommates

  • When will I find out if I won the Priority Lottery?

    The initial release of priority lottery results will be around mid May 2021. You will be notified at this time if you have a confirmed space with University Housing.  In the event you did not win the Priority Lottery you will be notified that you have been placed on the waitlist.  Oftentimes students on the waitlist end up getting a bed space with University Housing.

  • When will I find out where I’m living?

    Our first wave of assignment notifications will begin around Mid June 2021. These will continue approximately every two weeks. You will only find out your community and room type at this time.

  • What if I want to move to a different community than I am originally assigned to?

    We always suggest trying out the community you were placed in first! However, starting in late June 2021, you can request a room reassignment. Please note that reassignment requests are not guaranteed.

Fees & Charges to Student Account

Amenities & Furnishings

  • What's included in a room?

    Each student will have an extra-long twin bed (36" x 80"), desk with chair, trash can, storage drawers, and closet space. University Village and Konkow have a table and chairs in the dining area as well as a refrigerator, stove, and microwave in the kitchen. At University Village, students will need to bring their own cooking pots and pans and utensils.

  • Are there kitchens that residents can use in each hall?

    Shasta, Lassen and Mechoopda are the only places with a community kitchen. University Village is our apartment style community and has full kitchens.  Konkow also has full kitchens.

  • Do all the bathrooms have lockers?

    The only halls which have bathroom lockers are Shasta and Lassen Halls.

  • Can I bring a fridge or minifridge?

    No, students are not permitted to bring their own fridge or minifridge.  However, you can rent a microfridge (microwave and mini fridge) from our approved vendor Collegiate Concepts

  • How high do the beds go? Can you put a couch under the bed?

    Please make sure to read through your license agreement as no stuffed furniture, such as couches, are allowed in the hall. This is a safety issue as well as an issue with the possible introduction of bed bugs. The beds do not loft or bunk (unless you are in a room that was already lofted/bunked), but they can adjust within about a 2 ft capacity. Residents are also allowed to use risers they have purchased.

  • Is wired Internet available inside rooms?

    Our halls have high speed wireless Internet only. All students will need to prepare their computer to attach to the campus network called EduRoam. Chromebook computers cannot access into EduRoam. If you plan to bring a Chromebook you may need additional support from campus.

  • Are there laundry facilities in University Housing?

    All of our communities are equipped with accessible laundry facilities. The washers and dryers are run by each student's personal laundry card .These laundry cards will be provided to students. You will be able to load funds onto the laundry card with either cash or debit/credit card from the add/value stations within each community. The current cost is $1.00 to wash and $1.00 to dry (costs are subject to change).

  • Are there computer labs in the communities?

    Along with a variety of computing services on campus, there is a computer lab in each community. All of the computers in the labs have a connection to the campus network. Lab computers have direct access to free black and white printing.