Fall 2021 Application FAQ's
Application
- Will I be required to submit proof of vaccination in the Housing application?
No, we do not collect that information in the Housing application. We do ask you whether or not you have received the meningococcal or coronavirus vaccine or intend to. For more info about what the university requires regarding immunizations and verification please read here.
- What is the process if I need an accommodation?
If you anticipate requiring a reasonable accommodation due to a disability, health condition, or Emotional Support Animal assistance we ask that upon completing your application to contact the Accessibility Resource Center (ARC). You can call at 530-898-5959 or visit their website to begin the accommodation request process. ARC will work with UH to provide reasonable accommodations should they be required.
- Where can I see what the communities look like?
Take a look at our Explore Locations Page. Also, feel free to check out our Residence Hall Photo Tours. We also encourage you to follow us on Facebook and Instagram! We often post different highlights and photos of our communities.
- How can I contact you?
During the academic year our office hours are Monday–Friday 8 a.m. – 5 p.m. During the summer we are open 7 a.m. – 5:30 p.m., Monday through Thursday; we are closed on Fridays. Our housing office is currently not open to visitors at the moment, so please be sure to call us at 1-530-898-6325. We are also available by email at housing@csuchico.edu
- Why can't I access the housing application?
Prior to starting your housing application you must first be admitted to CSU, Chico. After being admitted to CSU, Chico activate your CSU, Chico Account. You can activate your portal account by going to the CSU Chico home page http://www.csuchico.edu, click PORTAL near the top of the page and follow the New Student Account link.
As a reminder, the 2021-2022 Housing Application will not be available until April 5, 2021 at 10 AM.
- When is move in?
Move in will be during the week of August 16-20, 2021. More details will be emailed to your wildcat email early August.
- What kind of policies and regulations will I need to follow while living with University Housing?
We want our communities to be a place where our residents can grow and develop. Policy Guide (PDF) and specific regulations about alcohol, noise, and smoking are designed to set expectations, encourage individual responsibility, and be cost effective in order to keep the housing rates as low as possible. Full statements are contained in the University Housing License Agreement (PDF) and in our Policy Guide (PDF). Please note, the use of tobacco in a form or smoking any other substance is prohibited on campus.
Cancellation
- Canceling Housing application or choosing to not attend CSU, Chico prior to July 21, 2021. How do I cancel?
You may cancel for any reason prior to July 21, 2021 and receive a full refund of fees paid in advance (minus the initial housing payment). The initial housing payment is nonrefundable.
You must submit a Cancellation Request. Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center.
- Canceling Housing application or choosing to not attend CSU, Chico after July 21, 2021. How do I cancel?
You must submit a Cancellation Request. Notifying any other university office does not satisfy your obligation to submit a Cancellation Request via the University Housing Resident Center(opens in new window).
The Cancellation Request should be submitted at least thirty (30) days in advance of the intended termination date (to provide at least thirty (30) days’ written notice). The reason for cancellation is limited to the cancellation standards noted in the License Agreement (PDF). Cancellation requests must include appropriate explanation and documentation. The University may grant or deny the submitted request in its sole discretion.
A request to cancel a University Housing license after the applicable published Cancellation Deadline must be based on the cancellation standards listed below. The Licensee must also upload in the Resident Center, a detailed statement of compelling reasons for the cancellation request along with appropriate supporting documentation. Cancellation Standards
- End of student status at CSU, Chico. (i.e. graduating, withdrawing or no longer attending the University) Requires certification from the Registrar’s Office
- University approved/sponsored academic commitment located off campus such as Study Abroad, student teaching, or required internship
- Marriage (Copy of marriage certificate required)
- Military Service (Copy of military orders should be attached)
- Unexpected Hardship - Unexpected situation which has occurred since signing License Agreement. Approval is at discretion of University Housing. Examples of unexpected hardships which may be considered include significant loss of family income, loss of family home, serious illness, or death of family member (supporting documentation will be required).
Unless a written notice of approval and/or cancellation is issued from University Housing, a student is expected to occupy the assigned bed space. Failure to take possession of the assigned bed space is not grounds for automatic cancellation of the License Agreement and/or to have associated charges reversed.
Room Assignment and Roommates
- When will I find out if I won the Priority Lottery?
The initial release of priority lottery results will be around mid May 2021. You will be notified at this time if you have a confirmed space with University Housing. In the event you did not win the Priority Lottery you will be notified that you have been placed on the waitlist. Oftentimes students on the waitlist end up getting a bed space with University Housing.
- When will I find out where I’m living?
Our first wave of assignment notifications will begin around Mid June 2021. These will continue approximately every two weeks. You will only find out your community and room type at this time.
- What if I want to move to a different community than I am originally assigned to?
We always suggest trying out the community you were placed in first! However, starting in late June 2021, you can request a room reassignment. Please note that reassignment requests are not guaranteed.
Fees & Charges to Student Account
- Is the $300 Initial Housing Payment in addition to my overall costs?
No, this $300 payment is included in your total housing costs. This is not an additional fee. However, it will be forfeited if you cancel. Please see our cost overview page.
- When are my Housing payments due?
University Housing room and board (meal plan) payments are due in eight convenient installments. Please see our cost overview page for installment due dates.
- Are there any other charges?
When damages caused by a student are found in a room and there is no record of pre existing damage recorded at the time the student checked into the space the resident(s) assigned to the room/apartment will be charged for the cost/repair of the damaged item(s). You can find more details on our Damage Billing Information page. University Housing reserves the right to assess the cost for repairs to common areas (lounges, hallways, restrooms, etc.) and distribute charges to all residents of a floor or building.
Amenities & Furnishings
- What's included in a room?
Each student will have an extra-long twin bed (36" x 80"), desk with chair, trash can, storage drawers, and closet space. University Village and Konkow have a table and chairs in the dining area as well as a refrigerator, stove, and microwave in the kitchen. At University Village, students will need to bring their own cooking pots and pans and utensils.
- Are there kitchens that residents can use in each hall?
Shasta, Lassen and Mechoopda are the only places with a community kitchen. University Village is our apartment style community and has full kitchens. Konkow also has full kitchens.
- Do all the bathrooms have lockers?
The only halls which have bathroom lockers are Shasta and Lassen Halls.
- Can I bring a fridge or minifridge?
No, students are not permitted to bring their own fridge or minifridge. However, you can rent a microfridge (microwave and mini fridge) from our approved vendor Collegiate Concepts.
- How high do the beds go? Can you put a couch under the bed?
Please make sure to read through your license agreement as no stuffed furniture, such as couches, are allowed in the hall. This is a safety issue as well as an issue with the possible introduction of bed bugs. The beds do not loft or bunk (unless you are in a room that was already lofted/bunked), but they can adjust within about a 2 ft capacity. Residents are also allowed to use risers they have purchased.
- Is wired Internet available inside rooms?
Our halls have high speed wireless Internet only. All students will need to prepare their computer to attach to the campus network called EduRoam. Chromebook computers cannot access into EduRoam. If you plan to bring a Chromebook you may need additional support from campus.
- Are there laundry facilities in University Housing?
All of our communities are equipped with accessible laundry facilities. The washers and dryers are run by each student's personal laundry card .These laundry cards will be provided to students. You will be able to load funds onto the laundry card with either cash or debit/credit card from the add/value stations within each community. The current cost is $1.00 to wash and $1.00 to dry (costs are subject to change).
- Are there computer labs in the communities?
Along with a variety of computing services on campus, there is a computer lab in each community. All of the computers in the labs have a connection to the campus network. Lab computers have direct access to free black and white printing.