Contact Us
Location: Student Services Center 250 (second floor)
Phone: 530-898-6451
Live Chat: See red Live Assistance Chat tab in lower right corner of this web page
Fax: 530-898–6883
Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu
Mail-to Address (for United States Postal Service):
Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705
Ship-to Address (for DHL, FedEx, UPS and other carriers):
Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705
Customer Service: Phone, Live Chat and Lobby Window Hours
The Financial Aid & Scholarship Office is open Monday through Friday:
Phone Hours: 8 AM to 4 PM
Live Chat: 11 AM to 3 PM
Lobby: 9 AM to 4 PM
Our office is closed on normal holidays - see 2022/2023 Academic Calendar (PDF).
Appointments
Appointments are available Monday through Friday from 9 AM to 12 PM and 1:30 PM to 4 PM.
Financial Aid advisors are available for appointments by phone or zoom to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available by calling 530-898-6451. If you cannot make a scheduled appointment, please call and cancel so we can open up the appointment slot for another student.
Financial Aid and Scholarship Staff
Administration
- Kentiner David, Director
- Elizabeth Alaniz, Associate Director, Client Services and Operations
- Jennifer Mauldin, Associate Director, Systems and Compliance
- Karen Betenbaugh, Administrative Analyst/Specialist
Advisors
- Maria Olson, Assistant Director
- Casey Dinsmore
- Stephanie Galloway
- Christina Linton
- Christopher Trowbridge
- Danielle Anderson
- Miranda Robinson
- Pepe (Jose) Villasenor
- Rachel Mason
Analysts
- MaiHoua M. Lo, Assistant Director
- Heather Parker
- Karen Watson
- Yeng Xiong
Scholarships
- Bailey Moss, Scholarship Specialist
Systems
Mission, Goals and Outcomes
The Financial Aid and Scholarship Office (FASO) supports the mission and vision of Chico State in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.