Contact Us
Location: Student Services Center 250 (second floor)
Phone: 530-898-6451
Fax: 530-898–6883
Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu
Mail-to Address (for United States Postal Service):
Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705
Ship-to Address (for DHL, FedEx, UPS and other carriers):
Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705
Customer Service Hours
Lobby: Closed Until Further Notice (COVID-19)
Phone Hours: 8 a.m. to 4 p.m.
Our office is closed on normal holidays - see 2019/2020 Academic Calendar (PDF).
Customer service representatives are available by phone to answer your financial aid questions and to schedule appointments.
Appointments
Days: Monday, Wednesday, Thursday, and Friday (no Tuesday appointments)
Appointment Hours: 9 a.m. - 12 p.m. and 2 p.m. - 4:30 p.m.
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Director
- Kentiner David, Associate Director
- Karen Betenbaugh, Office Coordinator
Advisors
- Elizabeth Alaniz, Assistant Director
- Casey Dinsmore
- Christina Linton
- Christopher Trowbridge
- Danielle Anderson
- Maria Olson
- Miranda Robinson
- Brittany Smith
- Pepe (Jose) Villasenor
Analysts
- Jennifer Ott, Assistant Director
- Bao Xiong
- Brian Smith
- Daisy Saldivar
- Heather Parker
- Stephanie Galloway
Scholarships
Systems
- Jamie Damon, Associate Director
- Suzie Nakao
Mission, Goals and Outcomes
The Financial Aid and Scholarship Office (FASO) supports the mission and vision of CSU, Chico in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.
