Contact Us

Location: Student Services Center 250 (second floor)

Phone: 530-898-6451
Live Chat: See red Live Assistance Chat tab in lower right corner of this web page
Fax: 530-898–6883

Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu

Mail-to Address (for United States Postal Service):

Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705

Ship-to Address (for DHL, FedEx, UPS and other carriers):

Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705

Customer Service Hours

Lobby: Closed Until Further Notice (COVID-19)
Phone Hours: 8 a.m. to 4 p.m. Monday - Friday
Our office is closed on normal holidays - see 2019/2020 Academic Calendar (PDF).

Customer service representatives are available by phone to answer your financial aid questions and to schedule appointments.

Appointments

Days: Monday, Wednesday, Thursday, and Friday (no Tuesday appointments)
Appointment Hours: 9 a.m. - 12 p.m. and 2 p.m. - 4:30 p.m.

Financial Aid advisors are available for appointments by phone or zoom to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only by calling 530-898-6451. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel so we can open up the appointment slot for another student.

Financial Aid and Scholarship Staff

Administration

• Dan Reed, Director
• Kentiner David, Associate Director
• Karen Betenbaugh, Administrative Analyst/Specialist

Advisors

• Elizabeth Alaniz, Assistant Director
• Brittany Smith
• Casey Dinsmore
• Christina Linton
• Christopher Trowbridge
• Danielle Anderson
• Maria Olson
• Miranda Robinson
• Pepe (Jose) Villasenor
• Rachel Mason

Analysts

• Jennifer Ott, Assistant Director
• Brian Smith
• Daisy Saldivar
• Heather Parker
• Stephanie Galloway

Scholarships

• MaiHoua M. Lo, Scholarship Coordinator
• Shannon Arbogast

Systems

• Jamie Damon, Associate Director
• Bao Xiong
• Gail Compton
• Suzie Nakao

Mission, Goals and Outcomes

The Financial Aid and Scholarship Office (FASO) supports the mission and vision of CSU, Chico in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.

Mission and Goals