Contact Us
We are a multilingual office and have staff who speak Hmong, Pohnpeian and Spanish.
Visit us: on campus in Student Services Center 250 (second floor)
Call: 530-898-6451
Fax: 530-898–6883
Email Financial Aid: finaid@csuchico.edu
Email Scholarships: scholarships@csuchico.edu
Office Hours:
We are open Monday, Wednesday, Thursday, Friday (closed Tuesdays for aid processing)
- Phone: 10 AM to 4 PM
- Lobby: 8 AM to 5 PM
- Appointments:
- 9 AM to 11:30 AM (last morning appointment starts at 11:30 AM)
- 1:30 PM to 4:00 PM (last afternoon appointment starts at 4 PM)
- During January - Mon, Wed, Thurs & Fri from 11 AM to 12 PM - virtual drop-in - Enter Zoom waiting room
Information About Appointments
Financial Aid advisors are available for appointments in person or by phone or zoom to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available by calling 530-898-6451 or use virtual drop-in(opens in new window) from 11 AM to 12 PM.
If you cannot make a scheduled appointment, please call to cancel so we can open up the appointment slot for another student.
Mailing and Shipping Address
Mailing Address (USPS Only):
California State University, Chico
Financial Aid & Scholarship Office - 0705
400 W 1st Street
Chico, CA 95929
Shipping Address (DHL, FedEx, UPS and other carriers):
California State University, Chico
Financial Aid & Scholarship Office - 0705
388 Orange Street
Chico, CA 95929
Staff
Administration
- Kentiner David, Director
- Elizabeth Alaniz, Associate Director, Client Services and Operations
- Jennifer Mauldin, Associate Director, Systems and Compliance
- Karen Betenbaugh, Administrative Analyst
Advisors
- Maria Olson, Assistant Director
- Christopher Trowbridge
- Danielle Anderson
- Francisco Salinas
- Miranda Robinson
- Pepe (Jose) Villaseñor
- Rachel Mason
- Stephanie Galloway
Analysts
- Maihoua M. Lo, Assistant Director
- Sandyvel Gaona, Advisor
- Heather Parker
- Karen Watson
Scholarships
- Som Khang, Scholarship Coordinator
- Yeng Xiong, Scholarship Assistant
Systems
Mission, Goals and Outcomes
The Financial Aid and Scholarship Office (FASO) supports the mission and vision of Chico State in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.
