Contact Us
Location: Student Services Center 250 (second floor)
Phone: 530-898–6451 Fax: 530-898–6883
Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu
Mail-to-Address (for United States Postal Service):
Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705
Ship-to-Address (for DHL, FedEx, UPS and other carriers):
Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705
Customer Service
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.
Phone Hours: 8:00 a.m. – 4:00 p.m.
Our office is closed on normal holidays - see 2017/2018 Academic Calendar.
Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
- Mailed to our office address above.
Appointments
Days: Monday and Wednesday through Friday (no Tuesday appointments)
Appointment Hours: 9 a.m. - 12 p.m. and 2 p.m. - 4:30 p.m.
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Director
- Kentiner David, Associate Director
- Karen Betenbaugh, Office Coordinator
Advisors
- Elizabeth Alaniz Assistant Director
- Danielle Anderson
- Casey Dinsmore
- Christina Linton
- Suzie Nakao
- Maria Olson
- Miranda Robinson
- Christopher Trowbridge
- Pepe (Jose) Villasenor
Analysts
- Jennifer Ott, Assistant Director
- Katie Salcido
- Brian Smith
- Brittany Smith
- Bao Xiong
- Amber Noel-Camacho