Financial Aid & Scholarship Office

Contact Us

Location: Student Services Center 250 (second floor)

Phone: 530-898-6451
Live Chat: See red Live Assistance Chat tab in lower right corner of this web page
Fax: 530-898–6883

Financial Aid Email:
Scholarships Email:

Mail-to Address (for United States Postal Service):

Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705

Ship-to Address (for DHL, FedEx, UPS and other carriers):

Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705

Customer Service: Phone, Live Chat and Lobby Window Hours

The Financial Aid & Scholarship Office is open Monday through Friday:

Phone Hours: 8 AM to 4 PM
Live Chat: 11 AM to 3 PM
Lobby: 9 AM to 4 PM

Our office is closed on normal holidays - see 2022/2023 Academic Calendar (PDF).


Appointments are available Monday through Friday from 9 AM to 12 PM and 1:30 PM to 4 PM.

Financial Aid advisors are available for appointments by phone or zoom to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available by calling 530-898-6451. If you cannot make a scheduled appointment, please call and cancel so we can open up the appointment slot for another student.

Financial Aid and Scholarship Staff






Mission, Goals and Outcomes

The Financial Aid and Scholarship Office (FASO) supports the mission and vision of Chico State in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.

Mission and Goals

Student Services Center Building