Contact Us
Location: Student Services Center 250 (second floor)
Phone: 530-898-6451
Fax: 530-898–6883 or 530-898-7006
Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu
Mail-to-Address (for United States Postal Service):
Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705
Ship-to-Address (for DHL, FedEx, UPS and other carriers):
Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705
Customer Service Summer Hours
Hours: Monday - Thursday 8 a.m. to 5 p.m.
Phone Hours: 8 a.m. to 4 p.m.
Our office is closed on normal holidays - see 2018/2019 Academic Calendar (PDF).
Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
- Mailed to our office address above.
Appointments
Days: Monday, Wednesday, Thursday and Friday (no Tuesday appointments)
Appointment Hours: 9 a.m. - 12 p.m. and 2 p.m. - 4:30 p.m.
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Director
- Kentiner David, Associate Director
- Karen Betenbaugh, Office Coordinator
Advisors
- Elizabeth Alaniz, Assistant Director
- Casey Dinsmore
- Christina Linton
- Christopher Trowbridge
- Danielle Anderson
- Maria Olson
- Miranda Robinson
- Pepe (Jose) Villasenor
- Suzie Nakao
Analysts
- Jennifer Ott, Assistant Director
- Amber Noel-Camacho
- Bao Xiong
- Brian Smith
- Brittany Smith
- Heather Parker
- Katie Salcido
Scholarships
Systems
Mission, Goals and Outcomes
The Financial Aid and Scholarship Office (FASO) supports the mission and vision of CSU, Chico in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.
