Contact Us

Location: Student Services Center 250 (second floor)

Phone: 530-898-6451
Fax: 530-898–6883

Financial Aid Email: finaid@csuchico.edu
Scholarships Email: scholarships@csuchico.edu

Mail-to Address (for United States Postal Service):

Financial Aid & Scholarship Office
California State University, Chico
400 W 1st Street
Chico, CA 95929-0705

Ship-to Address (for DHL, FedEx, UPS and other carriers):

Financial Aid & Scholarship Office
California State University, Chico
940 W 1st Street
Chico, CA 95929-0705

Customer Service: Phone and Lobby Window Hours

The Financial Aid & Scholarship Office is open Monday through Friday:

Phone Hours: 

• Monday, Wednesday and Friday 8 AM to 4 PM
• Tuesday and Thursday 12 PM to 4 PM

• Monday, Wednesday and Friday 9 AM to 4 PM
• Tuesday and Thursday 12 PM to 4 PM

Our office is closed on normal holidays - see 2022/2023 Academic Calendar (PDF).

Appointments

Appointments are available:

• Monday, Wednesday and Friday from 9 AM to 12 PM and 1:30 PM to 4 PM
• Tuesday and Thursday 1:30 PM to 4PM

Financial Aid advisors are available for appointments by phone or zoom to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available by calling 530-898-6451. If you cannot make a scheduled appointment, please call and cancel so we can open up the appointment slot for another student.

Financial Aid and Scholarship Staff

Administration

• Kentiner David, Director
• Elizabeth Alaniz, Associate Director, Client Services and Operations
• Jennifer Mauldin, Associate Director, Systems and Compliance
• Karen Betenbaugh, Administrative Analyst/Specialist

Advisors

• Maria Olson, Assistant Director
• Casey Dinsmore
• Stephanie Galloway
• Christina Linton
• Christopher Trowbridge
• Danielle Anderson
• Miranda Robinson
• Pepe (Jose) Villasenor
• Rachel Mason

Analysts

• MaiHoua M. Lo, Assistant Director
• Sandyvel Goana, Advisor
• Heather Parker
• Karen Watson
• Yeng Xiong

Scholarships

• Kelsey Simpson, Scholarship Coordinator

Systems

• Jim Cragle
• Daisy Saldivar
• Bao Xiong
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Mission, Goals and Outcomes

The Financial Aid and Scholarship Office (FASO) supports the mission and vision of Chico State in its student centered approach, and by providing funds and financial guidance to enable student access to higher education.

Mission and Goals