Financial Aid & Scholarship Office

Rights and Responsibilities

You have the right to:

  • Know what financial aid programs are available at Chico State.
  • Receive accurate information about application procedures, deadlines and eligibility for each of the available programs.
  • Accept or decline any portion of your financial aid offer. 
  • Know the cost to attend Chico State (including tuition and fees, books, food and housing, personal expenses, and transportation).
  • Know that your application will be evaluated using the same system of need analysis applied to all students.
  • Know how your financial aid was determined, including what resources (such as assets, earnings, parental contribution, etc.) were considered in the calculation of your Student Aid Index (SAI).
  • Know what portion of your calculated financial need will be met.
  • Receive information regarding loan terms and conditions (interest rates, amounts, repayment terms, grace periods).
  • Know the consequences of loan defaults and options for forgiveness/discharge. 
  • Know how and when your accepted financial aid will be disbursed.
  • Know the financial aid repayment and refund policies.
  • Understand how the Financial Aid & Scholarship Office determines whether you are making satisfactory academic progress, and what happens if you are not.
  • Know your financial aid has lifetime limits.
  • Know the information pertaining to your financial aid is kept confidential.
  • Receive a full and clear explanation of financial aid decisions. You may appeal some decisions if you disagree with them by making an appointment with a supervisor.

You have the responsibility to:

  • Complete all applications and forms accurately.
  • Provide honest and correct information. Giving false or misleading information on your financial aid application and forms is against the law and could be considered a crime. Check your application to make sure everything is correct. 
  • Comply with all financial aid application deadlines.
  • Promptly submit any additional documentation or new information requested by the Financial Aid & Scholarship Office.
  • Maintain Satisfactory Academic Progress (SAP).
  • Read and understand all documents and agreements you sign and keep copies for your records. Accept responsibility for all agreements you sign.
  • Seek advice from a tax professional to determine if any portion of grants, fellowships, or scholarships are considered taxable income.
  • Complete Loan Entrance Counseling(opens in new window) and an electronic Master Promissory Note(opens in new window) if you are a first-time borrower.
  • Complete online Federal Direct Loan Exit Counseling(opens in new window) before you graduate, transfer, or withdraw from Chico State, if you have borrowed a Federal Direct Loan.
  • Repay all student loans borrowed. 
  • Report changes in enrollment status, contact information or financial situation. 

In order to earn Federal Work-Study, you must:

  • Find a Work-Study job through the Handshake link on the Career Center & Student Employment website. 
  • Apply for and be hired in a Federal Work-Study job.
  • Adhere to the arranged work schedule.
  • Correctly report the hours you work.
  • Remain enrolled to maintain eligibility.
  • Carefully monitor your earnings so you don’t exceed your award for the semester or academic year.
  • Maintain satisfactory academic progress standards.